Shipping policy

⚡ All items on BloxWave are digital and delivered directly to your Roblox account — no physical shipping involved.

BloxWave sells digital in-game items for Roblox games. There is no physical product and no postal delivery. All items are delivered by our team members by hand directly to your Roblox account.


⏱️ Delivery Times

Our average delivery time is under 5 minutes after you open a live chat with our team:

  • Complete your purchase and receive your order confirmation email
  • Visit our Claim Order page and open live chat
  • Provide your order number and Roblox username
  • Our team will join your game and deliver your items directly
🕐 Our team is available 24/7. If there is a short wait outside peak hours, we will get to you as quickly as possible.

🌍 Worldwide Delivery

We deliver to players worldwide including the UK, US, Australia, Canada, Europe and beyond. There are no additional fees for international orders. All prices shown are final.


🔒 Security & Safety

We never ask for your Roblox password. Delivery only requires your Roblox username.

⚠️ If anyone claiming to be BloxWave asks for your password, do not provide it and contact us immediately at support@bloxwave.gg.

❓ Delivery Issues

  • Make sure your Roblox privacy settings allow others to follow you into games
  • Ensure you are online in Roblox and in an active game
  • Contact us via live chat or email with your order number

We guarantee delivery on every order. If we cannot deliver your item, you will receive a full refund.